This website is operated by The Grain and Feed Trade Association Limited (Gafta “we”, “us” or “our”). By using this website you agree to be bound by these terms and conditions and any modifications which we may introduce from time to time.
Where payment is required for any of Gafta’s products, events or other services available on this website, VISA or MasterCard are acceptable methods of payment. If for any reason you are unable to make payment for your order or booking using one of the accepted card types, please contact us at Accounts@gafta.com to arrange for payment by other means.
The price payable will be as quoted on the website at the time you place your order or book/register for an event. If you subsequently amend your order or change your booking, the price will be amended as applicable at the time the amendment is confirmed.
Event Booking and Cancellation, Refund Policy
At the time of your first registration on our website, you will receive a password. You are entirely responsible for the safety and security of your password and must not disclose it to anyone else. You are also responsible for all orders placed with us or information given to us under your email address in combination with your password. You must immediately notify us of any unauthorised use of your email address and/or password or any breach of security known to you.
We invest heavily in arranging high quality networking and training events and we must therefore apply the following business cancellation charges for bookings:
- Up to 1 month prior to the event: 100% refund
- Within 1 month of the event: no refund
Cancellations must be made promptly in writing to Events@gafta.com or Training@gafta.com. If circumstances change and the original delegate can no longer attend, we are happy to accept a substitute. Please notify us by email and we will amend our records.
Payment upon booking will secure your place on an event. A receipted invoice will follow. If payment has not been made prior to the event and it is not possible for you to pay on the day via credit/debit card, we reserve the right to refuse admission. We will confirm acceptance of your booking by an email sent to the email address you have provided.
Non-attendance at an event for any reason does not entitle you to a refund.
We strongly recommend that appropriate insurance is taken out to cover you against any losses you may incur as a result of the event being cancelled or you being unable to attend for reasons beyond our control.
Right of Cancellation
We will notify you before an event should it be cancelled for any reason. Our maximum liability to you will be limited to the total price that you have paid to Gafta for the event and you are strongly recommended to take out suitable insurance cover.
DLP Booking and Cancellation, Refund Policy
Students may cancel their participation on a DLP Module up to 1 week before the start date. We do not offer refunds, but we accept substitute delegates. Alternatively, the funds will be held on account for future DLP module bookings by either the same or other employees of the member. No refunds will be provided under any circumstances once a module has started.
Existing Member Renewals
Existing and fully paid up Gafta members will automatically be sent a renewal invoice in advance of the annual renewal date (1st October). Payment is due by 30th September, and we reserve the right to suspend your access to membership benefits, including any preferential pricing, at any time after renewal date until the arrears have been fully settled.
Any members not wishing to renew their membership must notify us in writing prior to the start of the new membership year. Unless written notice has been received the renewal subscription will remain due and any subsequent resignation will be effective from the next renewal date.
Membership benefits will not be available until payment has been received and membership has been approved.
These Terms and Conditions are governed by English Law and the parties submit to the exclusive jurisdiction of the English Courts in relation to any disputes which may arise between them.