Terms and Conditions

This website is operated by The Grain and Feed Trade Association (Gafta, “we”, “us” or “our”). By using this website you agree to be bound by these terms and conditions and any modifications which we may introduce from time to time.

Payment

Payment is due 30 days from the date of the invoice, or prior to the date of the event, whichever is soonest.

For tables at Gafta’s Annual Dinner, which books significantly in advance of the date of the event, your booking is not guaranteed until payment is made.

Accepted payment methods: Payment can be made via bank transfer or credit card.

Accepted card types: Visa, Mastercard

If for any reason you are unable to make payment for your order or booking using one of the accepted card types, please contact us at Accounts@gafta.com to arrange for payment by other means.

Price changes

The price payable will be as quoted on the website at the time you place your order or book/register for an event. If you subsequently amend your order or change your booking, the price will be amended as applicable at the time the amendment is confirmed.

Earlybird discounts: Payment must be received for bookings made using any earlybird discounts on or before the expiration date for that rate. After the deadline, prices will be amended to the full rate.

Event bookings

At the time of your first registration on our website, you will receive a password. You are entirely responsible for the safety and security of your password and must not disclose it to anyone else. You are also responsible for all orders placed with us or information given to us under your email address in combination with your password. You must immediately notify us of any unauthorised use of your email address and/or password or any breach of security known to you.

Payment upon booking will secure your place on an event. A receipted invoice will follow. If payment has not been made prior to the event and it is not possible for you to pay on the day via credit/debit card, we reserve the right to refuse admission. We will confirm acceptance of your booking by an email sent to the email address you have provided.

Substitutions

If the original delegate can no longer attend, we are happy to accept a substitute at no additional cost. Please email events@gafta.com with any changes. Please note places cannot be shared.

Non-attendance: Non-attendance at any event or course for any reason are subject to 100% cancellation fee.

Cancellation policy

Cancellations must be made promptly in writing to Events@gafta.com.

For training, seminars, masterclasses & workshops:

Up to 1 month prior to the event: 100% refund

Within 1 month of the event: No refund

For online training, including DLP:
No refunds will be provided under any circumstances once a after a DLP module commences or the short course enrolment is active.

Cancellations received in writing up to 7 days before the enrolment is active: 100% refund.

Alternatively, funds can be held on account for future DLP module bookings by either the same or other employees of the member.

For the Gafta Annual Dinner:
6 weeks or less before the event: No refund.
Between 6 weeks and 3 months before the event: Refund minus cancellation fee of 75% per person or table.

Between time of booking and 3 months before the dinner: Full refund

Right of Cancellation

We will notify you before an event should it be cancelled for any reason. Our maximum liability to you will be limited to the total price that you have paid to Gafta for the event and you are strongly recommended to take out suitable insurance cover.

Existing Member Renewals

Existing and fully paid up Gafta members will automatically be sent a renewal invoice in advance of the annual renewal date (1st October). Payment is due by 30th September, and we reserve the right to suspend your access to membership benefits, including any preferential pricing, at any time after renewal date until the arrears have been fully settled.

Any members not wishing to renew their membership must notify us in writing prior to the start of the new membership year. Unless written notice has been received the renewal subscription will remain due and any subsequent resignation will be effective from the next renewal date.

New Membership

Membership benefits will not be available until payment has been received and membership has been approved.

These Terms and Conditions are governed by English Law and the parties submit to the exclusive jurisdiction of the English Courts in relation to any disputes which may arise between them.

Please also take the time to read our Privacy Policy and Cookie Policy.