It has been brought to our attention this week that following the sending of overdue membership renewal reminders from our new CRM system, several have been delivered with incorrect messaging. We are currently investigating the cause of this issue and are working to rectify it immediately. 

We sincerely apologise for any confusion or alarm caused. We are grateful for the prompt responses and understanding shown by our members while we resolve this matter. 

To provide clarity moving forward: 

• If you have received a reminder for the 2025/26 membership renewal period, this invoice is correct, and payment is required promptly.
  • If you have any errors listed on your invoice e.g. company name, dates etc, please let us know via accounts@gafta.com.
• Going forward, invoices will be issued directly through our CRM system, and the sender address will appear as post@gafta.com.
  • Please ensure that you add this email address to your safe senders list.
• Please note that some system emails may temporarily be issued without a listed email signatory; this is currently being corrected. 

Thank you once again for your patience and cooperation. Should you have any questions or concerns, please do not hesitate to contact us.

Disclaimer
All Gafta Circulars and Notices are provided to Members purely for the purposes of information. We have not taken any steps to verify the accuracy of the information provided and, accordingly, Members must obtain their own independent professional advice as to its content and effect. We cannot accept any liability, howsoever arising, for any loss or damage which may be caused by any reliance on any information contained in a Gafta Circular or Notice.