Terms and Conditions

This website is operated by The Grain and Feed Trade Association (Gafta, “we”, “us” or “our”). By using this website you agree to be bound by these terms and conditions and any modifications which we may introduce from time to time.

Events and training

Payment is due 30 days from the date of the invoice, or prior to the date of the event, whichever is soonest. Registrations are not confirmed until payment is made.

Accepted payment methods: Payment can be made via bank transfer or credit card.
Accepted card types: Visa, Mastercard

If for any reason you are unable to make payment for your order or booking using one of the accepted card types, please contact us at Accounts@gafta.com to arrange for payment by other means.

Special rates and discounts at events

Member/non-member pricing
Only delegates who are members of Gafta are eligible for member discounts for training or events, regardless of the status of the booker or bill payer. Should a non-member be mistakenly awarded the member rate, the invoice will be re-issued at the non-member rate and payment for the difference will be required before their registration is accepted. Gafta reserve the right to charge the non-member rate should we discover another member's account has been used to make a booking for a non-member.

Earlybird discounts
Payment must be received for bookings made on or before the expiration date for that rate. After the deadline, your invoice will be amended to the full rate.

Cancellations and refunds
All cancellations must be received in writing to Events@gafta.com. Please see the below sections for your event type to view specific cancellation terms.

Non-attendance at any event for any reason is subject to 100% cancellation fee.

Right of Cancellation

We reserve the right to cancel an event for any reason (including, but not limited to, any matter arising from or out of Covid 19). Should we have to cancel we will endeavour to give you as much notice as is reasonably possible. In the event Gafta has to cancel an event, we reserved the right to transfer your registration fee to the next available event of your choice. Credits must be used within 2 years of issue, in the event that they are not used, Gafta reserves the right to retain the full fee. Our maximum liability to you will be limited to the total price that you have paid to Gafta for the event and you are strongly recommended to take out suitable insurance cover.

Substitutions
If the original delegate can no longer attend, we are happy to accept a substitute at no additional cost. Please email events@gafta.com with any changes. Please note places cannot be shared.

GPD courses, seminars, masterclasses and workshops:

Gafta Professional Development (GPD)

Cancellations:
In the event a delegate be unable to attend an event for any reason (including, but not limited to, any matter arising from or out of Covid 19):
• A substitution to an alternative delegate can be made at no additional cost (provided they are of the same membership status)
• Up to 6 weeks prior to the event: 100% refund
• Up to 4 weeks prior to the event: Your event booking can be allocated to an alternative date via a credit note
• Within 4 weeks of the event: No credits or refunds will be offered

GPD-specific terms
• Students are allowed 2 attempts to pass the final course exam in order to attain a certificate. Failure of both these attempts results in a failure of the course. Students will have to re-book and pay for another course date in order to try again.

Distance Learning Programme (DLP)

Cancellations:
No refunds will be issued. Deferrals to an alternative date can be issued if a request is received in writing and the student has not logged into the learning platform.

DLP-specific Conditions

• Access to your modules will be given once full payment has been received.
• By registering, students agree not to share their login details with any other person. Any student suspected of sharing their module access will have their access suspended and may be prevented from continuing with the module. No refunds will be issued in this case.
• Access to the DLP learning materials for each module is granted for the duration of the module, with an additional 2 weeks read-only access to allow students to view their feedback. Access is then terminated after this time.

Assignments and Extensions

• Students who sign up for the DLP are expected to manage own time and meet all deadlines.
• Extensions are only considered if a request has been received in advance of the deadline, in writing. They are granted on a case-by-case basis and only in exceptional circumstances.

Late fees and failures

• If a student fails their written assignment, they are allowed one chance to re-submit, as long as it is within five days of receiving the tutor feedback.
• Late submissions are not considered unless an extension has been agreed with Gafta in advance of the deadline (see above). Students who miss the 5-day deadline for resubmission have an opportunity to request late assignment marking, if they notify Gafta within a reasonable period of the missed deadline. A late submission marking fee of £200 will apply to all applications.
• Any subsequent failures mean that the student must re-take the entire module at the full fee.

Plagiarism

Any student who is found to have plagiarised their work will receive an automatic failing grade for that module. If an original piece of work is re-submitted within 48 hours, then this will be considered and marked by the course tutor. Students who repeatedly plagiarise their assignments may have their course access revoked. No refunds will be issued in this case.


Gafta Annual Dinner

Cancellation:
• Between time of booking and 3 months before the dinner: Full refund
• Between 6 weeks and 3 months before the event: 25% refund (cancellation fee of 75% per person or table retained)
• 6 weeks or less before the event: No refund.

Agribility Modules

No cancellations accepted or refunds issued.

Price changes

The price payable will be as quoted on the website at the time you place your order or book/register for an event. If you subsequently amend your order or change your booking, the price will be amended as applicable at the time the amendment is confirmed.

Event attendance

Gafta reserves the right to remove a delegate from a Gafta event and/or decline any future bookings should, in Gafta’s reasonable opinion, the delegate’s behaviour be inappropriate.

Payment upon booking will secure your place on an event. A receipted invoice will follow. If payment has not been made prior to the event and it is not possible for you to pay on the day via credit/debit card, we reserve the right to refuse admission. We will confirm acceptance of your booking by an email sent to the email address you have provided.

Non-attendance at any event or course for any reason is subject to 100% cancellation fee.

Membership payments

Existing Member Renewals

Existing and fully paid up Gafta members will automatically be sent a renewal invoice in advance of the annual renewal date (1st October). Payment is due by 30th September, and we reserve the right to suspend your access to membership benefits, including any preferential pricing, at any time after renewal date until the arrears have been fully settled.

Any members not wishing to renew their membership must notify us in writing prior to the start of the new membership year. Unless written notice has been received the renewal subscription will remain due and any subsequent resignation will be effective from the next renewal date.

New Membership

Membership benefits will not be available until payment has been received and membership has been approved.

Website usage

At the time of your first registration on our website, you will receive a password. You are entirely responsible for the safety and security of your password and must not disclose it to anyone else. You are also responsible for all orders placed with us or information given to us under your email address in combination with your password. You must immediately notify us of any unauthorised use of your email address and/or password or any breach of security known to you.

These Terms and Conditions are governed by English Law and the parties submit to the exclusive jurisdiction of the English Courts in relation to any disputes which may arise between them.

Please also take the time to read our Privacy Policy and Cookie Policy.